Steps to Fix Output Post Processor Startup in EBS R12

 Steps to Fix Output Post Processor Startup

In Oracle E-Business Suite, there are occasions when we encounter issues such as the Output Post Processor failing to start up, resulting in a mismatch between the actual number of processes and the target number of processes. Consequently, many concurrent programs end up completing with errors or warnings.

Solution: To resolve such issues, follow these steps:

  1. Restart the manager called "Output Post Processor" from the frontend:

    • Log in to Oracle Applications with sysadmin responsibility.
    • Navigate to: Concurrent -> Managers -> Administer.
    • Select "Output Post Processor" and click on the "Restart" button.
  2. If the above step does not resolve the issue, perform a complete application stack restart:

    • Ensure no processes are running from the application end after shutting down services.
    • Execute the "ps ux" command from the OS application user to check for any running processes.
    • If any processes are found, terminate them using the "kill -9 process_id" command.

Once completed, restart the application. This should resolve the issue with the Output Post Processor.


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