Environment Details:-
OMS DB Version | 19.3.0 |
OEM Version | 13.5.0.0.0 |
OS | Windows Server 2019 |
Error Details:-
During Oracle Enterprise manager 13.5 installation following error message is seen inside
OMS_HOME/cfgtoollogs/omsca/omsca_<timestamp>.log location
Aug 28, 2021 11:24:51 AM oracle.sysman.omsca.util.CoreOMSConfigAssistantUtil execCommand INFO: Output messages of the command C:\app\Middleware\bin\emctl.bat create service -oms_svc_name OracleManagementServer_EMGC_OMS1_1 : Oracle Enterprise Manager Cloud Control 13c Release 5 Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved. Creating oms service OracleManagementServer_EMGC_OMS1_1... OMS service creation failed. Aborting...
Aug 28, 2021 11:24:51 AM oracle.sysman.omsca.util.CoreOMSConfigAssistantUtil execCommand INFO: error messages of the command C:\app\Middleware\bin\emctl.bat create service -oms_svc_name OracleManagementServer_EMGC_OMS1_1 : |
Solution:-
1) Ensure that the following packages are installed on the OMS Server. If not install them.
- Microsoft Visual C++ 2010 Redistributable Package
- Microsoft Visual C++ 2012 Redistributable Package
- Microsoft Visual C++ 2015 Redistributable Package Update 3
2) Delete the <OMS_BASE_DIR>\gc_inst directory created during the oms configuration.
3) If the OEM installer is still running click on "Retry".
If not, execute following from command prompt:
$ 13.5_OMS_HOME/oui/bin> ./runConfig.sh ORACLE_HOME=<13.5_OMS_HOME> MODE=perform ACTION=configure COMPONENT_XML={encap_oms.1_0_0_0_0.xml}
This should resolve the issue.